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Job ID 116866
Posted on 18 Jun 2012 11:48
Offered by Next Ventures Ltd
Job title SAP IS-U CRM Consultant
To start ASAP
Duration 12 months
Job type Contract
Pay Please Apply for more info
Job description SAP IS Utility client12 month contractSAP CRM (IS-U) Consultant Belgium, BrusselsOur SAP Utility client is currently looking for a SAP IS-U CRM Consultant for a 12 month contract (+ extension) in Brussels, Belgium (however there maybe a need to work on other SAP IS-U projects).sap is-u Client:-A large scale sap consultancy (FTSE 500) - three projects under way.The role:-sap is-u Consultant will be responsible for providing consulting & Support to Utilities company of SAP CRM. Will be overall responsible for the delivery of Managed Services for SAP CRM and its sub modules as Module Lead. Consultant should possess good understanding of Utility industry processes related to CRM (eg customer interaction centre (CIC), configuring Front Office process, resolving replication issues between CRM and ISU) in De-regulated market.SAP IS-U Skills Required:-Should have very good knowledge of CRM (4.0/5.0 & 7.0) integrated with SAP IS-U (based on ECC 6.0) in a Gas & Electricity De-regulated marketShould possess business process knowledge for SAP IS-utilities in De-regulated marketShould have relevant experience in implementing or supporting SAP ISU-CCS solutionExtensive SAP IS-U experience with supporting CRM 7.0 WebICGood Functional knowledge in Front Office Processes, Contracts/Contact Management, Account Management.In-depth knowledge of configuring CRM ModuleExperience with CRM customer interaction centre (CIC), configuring Front Office process, resolving replication issues between CRM and ISUStrong understanding of CRM integration points with complimentary modulesShould be able to provide integrated solution for the business scenario touching across other modules (eg SAP CS, SAP Billing. SAP FICA).Should have experience in creating detailed solution documentation and presentations and implement the solution using the standard solutions in SAP.Hands on experience on all the testing aspects (Integration testing/Functional testing etc)Should have good Blueprinting experienceShould be aware of touch points with other modules and systems.English, French/Dutch or Flemish is a mustPlease forward your CV for immediate interviewsKey words: CRM, IS-U, CIC, Billing, FI/CA, CS, Functional, Utilities, Gas, WebIC, Blueprint, EEC6, IS-Utilities, SAPPlease send your CV.
Country Belarus
Visa requirement Candidates must be eligible to work in the country
Contact name Cat
Contact number
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